Dirk McLargeHuge wrote:
There are two sides to every story.
And remember, the TRUTH is somewhere in between.
Businesses exist to make money. If they don't make money, they don't survive. The degree to which profit is the driving force determines the personality of the business. But make no mistakes -- without profit there is no service. As a business owner I have to balance what I charge my clients with what I need to pay my bills. I need to make enough profit to put food on my table after the bills are paid. I have to generate enough income to be able pay quality people to do a quality job. Outstanding customer service combined with reasonable prices is why we have a loyal client base. But in order to maintain that level of service, fees will need to increase at least as much as our expenses do.
Employees need to make money too. Some will accept less for the love of what they do and others will always be looking for more. Who knows, maybe those guys got better offers.