I'd just like to note that my rant had nothing to do with the guys who left, only that I've been upset with their services lately. I find it really odd that a few of their bigger faces parted ways with them around the same time.
Quite frankly, I don't even know who these guys are that we're talking about, aside from being former NB employees & they were on BrewingTV, which I only watched 2 episodes of when it first started. I'm not on anybody's 'side' on this one, just making the observation of a lot of things changing for the worse & more than 1 'key employee' leaving at the same time. I don't claim to know what's going on, hell I don't even claim to care what's going on, I just am disappointed that my favorite supplier isn't pampering me like they have for the past several years & are doing some dumb things (regarding my OCD packed connectors & ridiculous related shipping charges).
To update my rather boring shipping saga, I finally took a minute to email NB... mostly because they sent me the wrong part (the gas connector was supposed to be a liquid connector). I basically told them that I needed a screw-on liquid connector for an immediate project, but I wasn't going to return the gas connector as I was going to order a couple in January anyways... I just didn't need any this soon & I already blew this month's brewing budget. Someone got back to me within an hour on Saturday with an apology & a shipping statement. He basically told me to keep the gas connector as a freebie & is mailing me the correct liquid connector & what I looks like a pint glass for free. I haven't given up on them yet, but I am asking a few questions.

BN Army // 13th Mountain Division 







