Monty Burns wrote:12stones wrote:Not to come off like an asshat, but does anyone here run a business? If so, then you'll understand that the goal of every business is to make money and that in specialized industries, like home brewing, it's difficult. Think of all the things that come together: increased costs of goods, increased shipping costs, customers that want everything but don't want to pay for it (and before everyone cries foul, I understand that you're willing to pay a few $ more, but you're still the very small minority), etc.
With not being involved in their operations, there could be be a number of factors that have affected their shipping policies: contracting with FedEx to reduce overall shipping costs (not just consumer shipping), customer complaints about poor packaging (cramming things into a USPS envelope) and/or damaged goods due to poor packaging, etc.
I'm not sure about Keeler and Dawson and the details of why or how they left, but I'm pretty sure that most companies are trying to succeed. And, for the moment, that means controlling overall business costs, making as many customers happy as you can (can't please everyone), and controlling overall business costs. No one really seems to know what happened, but speculating about potentially negative incidents isn't fair to NB.
First, there are plenty of online homebrew stores that offer good prices and reasonable shipping, some of which are sponsors of the BN (Morebeer, Williams, Brewmaster's Warehouse, HomeBrewStuff.com., Austin Homebrew Supply, etc.). I've had great experiences with a few of these companies and will continue to do business with them.
Second, if "contolling business costs" leads to a group of your best employees leaving your business, you aren't controlling cost. In fact, you just increased your labor costs because your best employees, individually, are worth far more than the wages of one employee.
Third, the goal of business is not just making money. What's the difference between making money and work? If you don't think there is a difference, you obviously don't enjoy what you do. If your job is making money for a living, I feel for you, because you don't have much of a life. I hate to break it to you, but money isn't real, especially not the fiat currency we know as "The Dollar".
If you are not willing to work for your principles, the corporate overlords already have your soul. God help you redeem it.
signed - Monty Burns





. No one here knows why things went down. And to assume it's the fault of greedy blood suckers is premature.

